Privacy Policy

The Allen Thomas Group and its affiliates recognize the privacy concerns of our customers and potential customers who visit our website. We want you to be aware that we collect information through our website for our internal use.

We intend to use information collected only in the normal course of our business and as permitted by law. No personal information is required when you visit our website; however, certain information is collected to help us better provide our products and services.

How We Use Customer Information

We use user information to ensure that the content you view and the products you may purchase accurately meet your needs. The information and data we collect may be used for the following purposes:

Underwriting and rating policies (for those users who submit an application)
Providing proper billing
Protecting against fraudulent and unauthorized transactions
Confirming your identity and servicing your policies and accounts
Processing your claims
Enhancing your customer experience on our website
Addressing areas of confusion and improving the clarity of our content and products
Performing other activities as required or permitted by law

The following sections detail the specific ways the information we collect from our users may be used. Personal, nonpublic information will not be shared except as permitted or required by law. Anonymous, non-identifying, or public information may be shared with third-party companies or applications to accurately target user advertisements based on their interests.

Personal Information

We may collect nonpublic personal information about you from any or all of the following sources:

Applications or other forms received from you
Insurance transactions you conduct with us or our affiliates
Claims information provided in the event of a claim
Consumer reporting agencies

We do not disclose any nonpublic personal information we gather about our customers or former customers to anyone except as permitted by law. We may disclose your nonpublic personal information to related or third-party brokers and agents, premium financial service companies, and third-party companies who perform marketing services for us. We restrict access to your nonpublic personal information to those employees who need to know that information to provide products or services to you. We maintain physical and procedural safeguards to guard your nonpublic personal information. We may use your personal data for several purposes, such as monitoring the use of our website to make improvements, diagnosing and solving technical problems, fulfilling customer requests for certain products and services, and sending material of interest (if you have requested it). Sometimes we may need to collect medical information in conjunction with a claim. We do not use or share your medical information for any marketing purpose unless we receive your permission.

Reviews

We may use customer information to obtain reviews about our services and programs. This may include providing customers’ names and email addresses to third parties to facilitate and contact customers to obtain reviews. Customer information sent to third parties will be used solely to gather and manage feedback or as required by law or any court of competent jurisdiction. Reviews provided by customers may be published online and submitted to search engines. A third-party review service may contact customers, but they are not obligated to provide a review.

Cookies

We may store a cookie on your computer when you visit our website. A cookie is a piece of information that is required to create and maintain a secure session. With a cookie, each time your browser requests a page from the server, a message is sent to us.

A cookie’s main objective is to identify users and personalize their visit by customizing web pages for them – for example, by welcoming them by name the next time they visit the same site. A site using cookies may invite you to provide personal information, such as your name, email address, and interests. Our cookies do not contain confidential or personal information. Our cookies do not track a user after leaving our website.

Emails

We may keep the emails you send to us. If you agree to receive email messages from us, we will keep the information you give us to send emails of specific interest to you. Please be careful about the information you provide us in an email. As with any public website, this communication may not be secure.

If you have filled out an application, quote, or contact form, you will have agreed to our email/phone use statement. I

f you have filled out the first step of an application provided by The Allen Thomas Group with your email and did not complete the application, we may send you a single email reminding you of your unfinished application.

Web Links

We may provide links to other websites on our site. We are not responsible for the collection, use, or security of information by companies or organizations outside our site. Please read the privacy policies of those websites reached through links from our site.

For further information regarding our privacy policy or information we may have received from you, please get in touch with us.

Advertising

Third-Party Applications:

We use the services of third-party companies and applications that are under agreements with us. For example, we work with analytics companies, advertisers, data management, and storage services.

These companies and applications serve advertisements to users who visit our website and use our services and allow us to quantify data concerning the browsing habits of our website’s users. These companies collect and use clickstream information, browser type, time and date, and the subject of advertisements clicked on or scrolled over during your visits to our website. The tracking technologies these third-party companies use are subject to their privacy policies, not those of The Allen Thomas Group.

Targeted Advertising

We serve targeted advertisements to users through the analytical data we obtain from the mentioned services. For example, a user who visits our website may see an advertisement for our products while using Facebook.

Remarketing

We use Social Media and Google AdWords remarketing audience lists to display ads to users who have previously visited our website.

Google displays our remarketing ads when users visit sites that are part of Google’s network of display and partner websites. Google uses cookies to serve ads based on your previous visits to our website. To opt out of Google’s use of cookies, click here: https://www.google.com/settings/ads.

Your Ad Choices

Some third-party services utilized by The Allen Thomas Group may be members of the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA) Self-Regulatory Program for Online Behavioral Advertising. For information regarding the NAI and opt-out procedures, visit http://www.networkadvertising.org/managing/opt_out.asp. If you wish to opt out of our use of your website viewing behavior data, which serves interest-based advertising on third-party sites and email newsletters, click here.

Facebook Pixel

We use Facebook Pixel Tags to better measure, optimize, and retarget our marketing campaigns.

For information about Facebook pixel opt-out options, please visit https://www.facebook.com/help/568137493302217.

Request to hide Facebook ads from specific advertisers: https://www.facebook.com/help/146952742043748

EU Data Subject Rights

If you are a resident of the European Economic Area (EEA), you have the right to:

(a) request access to your Personal Data and rectification of inaccurate Personal Data;
(b) request the erasure of your Personal Data;
(c) request restrictions on the processing of your Personal Data;
(d) object to processing your Personal Data; and/or
(e) the right to data portability (“Requests”).

For more information about how to access Personal Data and exercise your rights to opt-out, you can submit a request here. In the “Comments” section, inform us that you are an EU resident and would like to exercise your rights. You also have the right to complain to a supervisory authority.

Children’s Privacy

The services rendered by The Allen Thomas Group are intended for a general audience and should not be used by children under the age of 16. We do not knowingly collect information from children under the age of 16, and we do not target our services to children under the age of 16. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should contact us here. We will delete such information from our files as soon as reasonably practicable.

Data Deletion Requests

If you wish to have your data reviewed for deletion, you may submit a request here. To help protect your privacy and maintain the security of your data, we will take steps to verify your identity before initiating the review. Additionally, we cannot guarantee that every deletion request will be fulfilled. In some situations, we may need to retain your data, for example, to enable us to continue providing services to you that we are obligated to provide or if required by law.